FAQs Frequently Asked Questions

How long does it take to receive my order?

It takes 3-5 business days for orders to be fulfilled and prepared for shipping. 

The shipping time you select with your order should be added on top of the fulfillment time.

For example: If you select Next Day Shipping, it will take 3-5 business days for your order to be fulfilled and prepared for shipping. Once the fulfillment is complete, your order will be shipped out for Next Day Delivery.

How do I track my shipment?

Once your order is out for delivery, you will receive an e-mail with tracking information.

You can also Create An Account during the Checkout process, and you will be able to login to your account and retrieve tracking information.

Can I make returns or exchanges?

All sales are final, there are no refunds. Returns/exchanges for damaged or incorrect orders only.

Is my purchase tax-deductible?

Yes. The Steve & Marjorie Harvey Foundation is a 501(c)(3) nonprofit, Tax I.D. 68-0670493.